BCN Telecom

Video

BCN Customer Portal Allows Ultimate Control

See how this Online Management Tool makes the difference for BCN Partners and Clients

 

The BCN Customer and Agent Portals were built to address the specific business needs of each, including the ability to:

  • View and manage service locations, products and services, orders and tickets
  • Access the latest billing data, view invoices, make payments online, submit and track billing disputes, and review historical billing information
  • Quickly and easily order new equipment and services online
  • Open trouble tickets, track progress, view scheduled service calls, installs, and more.
  • Directly access our Help Desk, or contact information for your BCN Service Representatives
  • Update account and services information through profile management features
  • Access customization options that let agents and customers define external links, customized styles and social media links
  • Leverage flexible reporting options to define and deliver various reports